Our Launch & FAQs


We have just launched our store, so what do you need to know?

We've compiled a list of questions in case you had any concerns! If you don't see your question here email hello@ciambi.com.au and we'll get back to you. 


How do I get a discount on my order?

Simply by signing up to our newsletter, which you will receive amazing promos, news, tips and tricks from the best, you can get 10% off your first order with us. 


What do you mean Free Shipping?

Well we mean, shipping is free! No catches. No minimum orders. 


How long does shipping take?

Because we ship worldwide you should have a look at the timeframes over on our shipping policy page


What do your bags include?

Different designs include different things, just to keep the cost down 


What kind of packaging do you have?

We believe that the environment simply doesn't need any extra things in it, that's why when we pack our bags up we're sure to use minimal packaging that's able to keep your stuff safe and the environment happy. 


What are your change bags made out of?

We make sure to use the best vegan leather (PU leather) and we also use polyester and nylon for the other bags but check the details in the descriptions for the bags. 


What payment methods can I use?

As we are hosted by Shopify, we accept credit cards, debit cards and Paypal. We also have Afterpay and Zippay coming shortly but stay tuned.